LAST UPDATED: Dec 25, 2020
Our Privacy Policy is designed so that you (“you” or “user”) understand how we collect, use, and safeguard the personally identifiable information that you voluntarily provide to us as well as the non-personally identifiable information that we may collect from you when using www.Hoaum.com (“Website”) or any of our other Websites.
CHANGES TO THIS POLICY
Should the online Privacy Policy change, we will post all changes in an amended version with a new “Last Updated” date at the top of this Privacy Policy.
INFORMATION THAT WE COLLECT
We collect two types of information from you. The first type is personal information that you actively choose to disclose (“Personal Information”) and the second type is anonymous aggregate information collected in a manner not visible to you or others visiting the Website (“Website Use Information”).
PERSONAL INFORMATION
Examples of personally identifiable data that you may provide to us may include your name, address, phone number and email address. In providing Personal Information, you consent and agree to us contacting you with information related to the Website and/or information regarding our or third parties’ products and services. If you provide personally identifiable data to us, you may later elect to have that information deleted from our files, or kept from being used for purposes other than for the service requested, by following the opt-out procedures set forth below.
WEBSITE USE INFORMATION
We record information relating to your use of the Website, such as the information you click on, your browser type, IP address, referring URL, and timestamp information. We use this type of information to administer the Website and may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Website.
INFORMATION SHARING AND DISCLOSURE
We may share, license, or sell information we collect to third parties for various marketing purposes, including their online marketing programs. By agreeing to provide us your contact information you agree to being contacted by us or third party lead purchasers, via telephone, mail, email, text message or by any other means possible to connect with you at the contact methods you submit on our forms. We also reserve the unequivocal right to release all your information, to the maximum extent permitted by law in the event that: (1) we believe that the Website is being or has been used to commit unlawful acts; (2) the information is subpoenaed or otherwise required in a court proceeding; (3) you violate or breach an agreement with the Website; (4) you have submitted fraudulent or otherwise invalid information to this Website; (5) we believe that you may harm, or have harmed, the property or other rights of us, our members, our employees, the Website’s other users or any other third party; (6) we are sold to or otherwise acquired by any individual, entity or organization (i.e. to a successor entity in the event of sale of the business, including merger, bankruptcy or other ownership change); or (7) when we otherwise deem it necessary or appropriate. We may disclose any record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the requirements of the CAN-SPAM Act of 2003, as amended from time to time, or any other applicable provincial or federal law, rule or regulation.
SMS RATES AND FEES
In addition to any fee of which you may be notified your provider’s standard messaging rates apply to our confirmation of your submission through the Website and all subsequent SMS correspondence. You may opt-out and remove your SMS information by replying “X”, “STOP”, “END” or “QUIT” to the SMS text message you have received.
USE OF COOKIES
We may use cookies and log files to optimize and personalize your experience and allow us to monitor site traffic patterns. When you log on to our Site a “cookie” is placed on your computer. Cookies allow us to validate your identity and maintain the security and privacy of your account data. We may share, sell, or license cookies collected from your browser and hard drive to third-party advertisers. These authorized third parties may link your name, address, and e-mail address to other information which they collect, such as past online/offline purchase information and Web usage from other sites. To learn more about this practice click here: http://www.networkadvertising.org/managing/opt_out.asp
SECURING INFORMATION
We make reasonable efforts to secure your information. Such efforts may include but are not limited to monitoring of our network and data for intrusions. We also use industry-accepted standards to protect your information, including SSL encryption, if and when transmitting any sensitive information. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to you sending the information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
ACCESS/ACCURACY
Should you need to update or correct any personally identifiable information you have provided to us through the Site, you may send updates and corrections to us here and we will make reasonable efforts to timely update or change the information we hold. LINKS The Website may contain links to third party sites including sites with which we have no affiliation. We are not responsible for their privacy practices. It is recommended you read the privacy policies on all such third party sites.
CHILDREN
In compliance with the Children’s Online Privacy Protection Act (COPPA), neither our advertisements nor our Website are directed at or designed to attract children. Accordingly, we do not knowingly or intentionally collect personally identifiable information from anyone we know to be under 13 years of age.
CONTACT US
For more information, or if you have any questions or concerns regarding this Privacy Policy, please contact us here.
TCPA COMPLIANCE
By clicking Submit you provide your signature, expressly authorizing home improvement companies or their agents or partner companies to contact you at the number and address provided with home improvement quotes or to obtain additional information for such purpose, via live, prerecorded or autodialed calls, text messages or email.You may revoke my consent at any time.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Consumer Privacy Act (“CCPA”), California residents are entitled to receive the right to access and obtain a copy of your personal information. You may write us and ask for records of any and all personal information. The CCPA requires businesses to disclose (1) the categories of personal information the business collected about Individuals, (2) the categories of sources from which personal information is collected, (3) the business or commercial purpose for collecting or selling personal information, (4) the categories of third parties with whom the business shares personal information, and (5) the specific pieces of personal information the business has collected about the Individual. To obtain such information from Company, please submit your request on this page and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above. The following exceptions may prevail with respect to fulfillment of data access requests: (a) Company may not provide personal data to an Individual, if management determines that we cannot identify the Individual in our systems because the data we have has been de-identified to the extent that identification is not possible; and/or (b) Company may not provide personal data to an Individual, if the Individual is involved in a civil or criminal proceeding with Company.